AI powered chatbot combined with Shipway tracking API gives you an assistant which can cater to your customers requesting for order tracking. You can answer your customers queries on Facebook, Website, Line or Telegram with an easy integration. BotPenguin’s extensive reach on various platforms combined with Shipway’s expertise will help you to take your customer support a notch up.


BotPenguin is AI and ML powered chatbot maker platform through which you can create a chatbot for your website, Facebook, Line, Telegram bots. BotPenguin is currently being used by more than 500 clients across the globe. BotPenguin comes with 40+ integrations with various CRMs, HRM, Tracking softwares, payment gateways, etc.

    About SHIPWAY is a shipment tracking, notifications & order Reviews platform.With the help of Shipway you can keep your customers informed about their shipment deliveries across the world.

     Key Benefits of Using Shipway:

    • Reduces Customer Queries and Improves User Experience.
    • Improves the post-buying experience for both customer and the merchant.
    • Know which shipments are facing delivery problems.
    • Shipment Insights for Merchants about the shipment statuses.
    • Get Order reviews / feedback from your customers.